Changes to GoFetch Pay services: We are no longer available to ASPCA® Pet Health Insurance policyholders
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Connect your insurance and make it easy to pay for pet care
Don’t wait for the unexpected to happen. There are no surprises or hidden fees.
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Get vet care
Get any care from any vet, at any time. But don't reach for your wallet.
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Pay with GoFetch
Open the app, enter the vet bill amount and generate a virtual Visa card.
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File a claim
Have an insurance claim? Submit it and enjoy the 45-day interest-free period.
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Make payment
Claim reimbursements are applied as a payment. Repay only the remaining balance or what wasn't covered.
Simple
Flexible
Low-Risk
Direct pay your vet for any visit, service or procedure. Works at any clinic in America.
No hidden fees and no credit check required.
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GoFetch Pay is always interest-free for 45 days.
What you see is what you pay—never a penny more.
There's no penalty for paying your bill off early.
Compared to 20%~ interest rate on an average credit card.
GoFetch is a safety net
(with or without an insurance claim)
Insurance policies come in all shapes and sizes. We can help with the costs of pre-existing conditions, co-pays, deductibles, checkups, dental care, medications and more!
Use GoFetch Pay for any vet expense.
Even with insurance, your pet’s wellness services may not be fully covered, including pre-existing conditions, copays or deductibles.
Pay for any vet expense at the time of service. Reimbursements are automatically applied as payment. You only pay the difference.
Your pet gets a dental cleaning along with some food
Assuming you have coverage.
Don't worry about upfront and out-of-pocket costs while you wait for reimbursement.
Your pet may need treatments or procedures that are just not part of your coverage.
Pay for any vet expense at the time of service. Reimbursements are automatically applied as payment. You only pay the difference.
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Your pet gets sick and needs x-rays and treatment at the emergency vet.
You have coverage but need to file the claim first.
Don't worry about upfront and out-of-pocket costs while you wait for reimbursement.
You may have wellness services or other procedures that are just not part of your coverage.
Pay for any vet expense at the time of service. Reimbursements are automatically applied as payment. You only pay the difference.
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Your pet ingests a foreign object while visiting the dog park.
Assuming you have insurance coverage.
Don't worry about upfront and out-of-pocket costs while you wait for reimbursement.
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GoFetch is there when you need us
There are times when your policy has exclusions that aren't included in your coverage. We’re a safety net that works with your insurance so you can get the care your pet needs—you always get 45 days interest free.
Community
Thank you to all our members
for being part of the GoFetch Pay journey 💗
"This card was a major help to me when paying for my dog Sampson's surgery.
My car needed repairs and the vet needed the payment upfront for the procedure.
Instead of choosing vet care over my car repairs, I was able to use GoFetch to pay for the surgery."
Lyndsey
Member since 2022
"I highly recommend GoFetch Pay.
It's unique that pet owners are no longer required to pay out-of-pocket and then wait to get reimbursed.
Many of us can't afford the standard way, and thus our fur babies were not able to receive the medical attention they urgently needed.”
Martina
Member since 2022
"GoFetch seemed too good to be true, so I went with the expectation that I’d be using a different form of payment, but I couldn’t have been more wrong.
It was a totally painless and seamless process for both me and my vet.
Thanks for providing a service that increases access to veterinary care when our pets need it most, and with peace of mind."
Ashley
Member since 2022
"Using the GoFetch Pay app was so easy.
And, it made a really stressful event less stressful!
Thank you so much!"
GoFetch Pay User
Member since 2022
“My clinic thought it was very cool!
This was the first time they had heard of GoFetch Pay and they said they thought it was amazing.
I'm a big fan, thank you!"
Janelle
Member since 2022
"GoFetch Pay was easy peasy, and I love it.
Already submitted a claim with my pet health insurance to pay GoFetch Pay.
And then I’ll just pay what they don’t cover."
Renee
Member since 2022
Community
We have a fixed income and four pets, so it seems like there’s always something going on with one of them. We have insurance, but that doesn’t help you in the moment when a surprise bill comes up and you aren’t sure how you are going to pay it to begin with and insurance takes weeks or months to be reimbursed. Knowing GoFetchPay was an option was a huge relief for me. In fact, I was in the process of setting it up because we have a sick dog and the budget this week is tight. Now I have to decide between regular expenses and taking my dog to the vet. This is a huge disappointment.
GoFetch Member
This seriously hampers my ability to pay for my pets emergency care.
Since my husband had a stroke I rely on this as a lifeline.
The fact that ASPCA and GoFetchPay have parted ways is distressing and of absolutely no help.
I hope this decision was worth it.
GoFetch Member
This brought on extreme hardship. My dog was dying and my family has to eat. This option was perfect for me because I can afford payment plans but not the full cost upfront. Especially when this was an extreme case.
This brought on financial hardship and I am now racing the clock to find funding for this surgery.
Why was this taken out? This was supposed to help us!
GoFetch Member
If I was to have a large vet bill, even with pet insurance, I still have to pay up front and wait 30 or more days for reimbursement.
If I don't have the funds up front, my pet won't be able to get the treatment needed.
I had hoped to use this service in the future so I could get treatment my pet may need and have time to pay.
GoFetch Pay Member
Direct pay is important because unexpected and high-cost vet bills are much more manageable by stretching the balance due over time, rather than come up with the full amount immediately.
BRING BACK GoFetchPay!!!
GoFetch Pay Member
Now, I won't be able to afford vet visits.
I normally use GoFetch Pay and then pay it back.
GoFetch Pay Member
We're sorry to share
GoFetch Pay is no longer available to ASPCA® Pet Health Insurance policyholders
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Frequently Asked Questions
For more details click here to visit our Help Center.
GoFetch Pay and ASPCA® Pet Health Insurance have decided to mutually end their partnership. As a result, GoFetch Pay services are no longer available to policyholders.
Effective immediately, GoFetch Pay is no longer available for use. We recommend uninstalling the app from your device.
If you currently have an outstanding loan with us, we want to assure you that we are here to help you navigate this process. Your loan remains due based on your original terms. You can continue making payments directly through the GoFetch Pay app or via our online portal using your existing login credentials. To access the online portal, simply click here.
For any questions, concerns, or comments you may still have, you are always welcome to contact our support team at [email protected]. Or please contact ASPCA Pet Health Insurance’s Customer Satisfaction team at: 1-866-204-6764 or [email protected]